(5.0 / 5)1423+ Ratings

Books A Million Reviews

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Overall Rating

5.0
17 Reviews
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About Books A Million

Books-A-Million is an online book store that offers a wide range of products and services. Their stores range from 4,000 to 30,000 square feet and provide an expansive selection of books, magazines, bargain books, collectible supplies, toys, technology, and gift departments. They also have special category shops within the store. They offer a variety of books including autographed books, hardcover, and paperback editions. They also have a section for trending books and top sellers. In addition to books, they offer toys, games, and vinyl shop. They also provide services for authors and publishers for marketing their products online. They have an online help desk to assist customers with their queries and issues. They also provide services like Millionaire's Club memberships and gift cards. Their customer service is available via chat and email during their operating hours..

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Books A Million Customer Reviews (17)

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Frank Stefanski
Frank Stefanski
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Found a gem on this site

I've been trying to find a specific out-of-print book for a while and was super thrilled to see it available on this site. The book was in excellent condition and arrived quickly.

Mar 21, 2023
Sharen Gomez
Sharen Gomez
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It's awesome that they also have audiobooks

Ordered an audiobook for a long road trip and was pleased with the quality of the recording. The narrator's voice was clear and engaging, making the journey more enjoyable.

Mar 20, 2023
Linette Lanctot
Linette Lanctot
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Found my all time favorite book, and it's signed edition

Love the signed book collection.

Mar 19, 2023
Bobbie Latta
Bobbie Latta
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Excellent and entertaining puzzle books

Was looking for a gift for a friend who loves puzzles and was impressed by the variety of puzzle books available on this site. The book I chose was challenging and provided hours of entertainment.

Mar 19, 2023
Lee Reynolds
Lee Reynolds
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Great quality audiobooks

The audiobooks on this site are narrated by some of the best voice actors in the industry. Their engaging performances bring the stories to life and make for an enjoyable listening experience.

Mar 19, 2023
Başak Hogenbirk
Başak Hogenbirk
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I could enjoy my book instantly

Love the option to purchase eBooks on this site and found the prices to be very reasonable. The download was quick and easy, and I was able to start reading right away.

Mar 19, 2023
Erembourg Miron
Erembourg Miron
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This is the best store for all book lovers

Great source of gift ideas for book lovers.

Mar 17, 2023
Eileen Serrano
Eileen Serrano
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I discovered many new books here

The selection of books in the 'Classics' category is truly impressive, with titles ranging from the well-known to the obscure. I was able to find a copy of a rare classic that I had been searching for.

Mar 16, 2023
Kenneth James
Kenneth James
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Comprehensive and wide range of books

Recently discovered a new author and was happy to see their entire collection available on this site. The search function made it easy to find all of their titles in one place.

Mar 15, 2023
Marvin Halbert
Marvin Halbert
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Love the Selection

I always find something new and interesting to read at this store. The variety of genres and authors is impressive, and I appreciate the staff's recommendations too.

Mar 15, 2023

Books A Million Customer’s Q&A

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Books A Million FAQs

FAQ

About booksamillion.com Prices and Cost?

Books-A-Million, also known as BAM, offers a wide range of books and other products. The prices for their products vary. For example, hardcover books like "You Like It Darker" by Stephen King and "The Familiar" by Leigh Bardugo are priced at $26.40 and $26.39 respectively. Autographed hardcovers like "Runaway Train" by Eric Roberts and "The Demon of Unrest" by Erik Larson are priced higher at $30.00 and $35.00 respectively. They also offer paperback books like "King of Sloth - Vellum Edition" by Ana Huang at a lower price of $17.99.

In addition to the standard prices, Books-A-Million offers a Millionaire's Club membership. The membership costs $25.00 (U.S.) and is valid for 12 months. Members can enjoy lower prices than the standard discounts. For instance, members save 40% on top 10 bestsellers in all stores and online. However, Books-A-Million does not offer price matching with a competitor's price. They do offer very competitive prices compared to other specialty bookstores. These prices often combine with the Millionaire's Club card discount as well as coupon promotions providing a low cost to the customers..

FAQ

About booksamillion.com Popular Products and Services?

Books-A-Million, often referred to as BAM!, is a popular online bookstore that offers a wide range of products and services. Their offerings include books, toys, tech products, ebooks, movies, music, and textbooks. They also provide free shipping and additional benefits for their Millionaire's Club members.

In terms of popular products, they have a variety of bestselling books and new releases. Some of the top sellers include books by renowned authors like Stephen King, Eric Roberts, Erik Larson, Leigh Bardugo, and Nicholas Sparks. They also offer autographed books, which are quite popular among the customers.

In addition to books, Books-A-Million also has a section dedicated to Pop Culture, which includes Funko, toys, games, and vinyl shop. This section caters to the fandom with a variety of collectibles and memorabilia.

Please note that the popularity of products can vary over time and it's always a good idea to check their website for the most current information..

FAQ

About booksamillion.com Payment Method?

Booksamillion.com accepts credit or debit cards issued by Visa, MasterCard, American Express, and Discover. In addition to these, you also have the option of using PayPal as your payment method. At the final step of the checkout process, simply select PayPal as your payment method. Furthermore, you can also pay using a Books-A-Million Gift Card or E-Gift Certificate..

FAQ

What is the return policy of Booksamillion.com?

Booksamillion.com guarantees your satisfaction and offers you returns within 30 days of delivery on most items, and 60 days for Millionaire's Club Members. Online orders can be returned to their warehouse or returned to a physical Books-A-Million retail location. In-store purchases must be returned to a physical store with a receipt within 15 days (Within 30 days for Millionaire's Club Members). Items returned will be refunded to the original payment method. If you used a gift card to make your purchase, a credit will be issued back to the gift card. Please note that shipping and handling charges are non-refundable. Some items are marked as non-returnable, including items purchased from the New & Used Marketplace, eBooks, and Audio Downloads. Electronic returns, such as Compact Discs, DVDs, Video Games, and Consumer Electronics, must be sealed in the original package unless defective. Defective returns are subject to the same constraints as other merchandise.

FAQ

How long does it take to deliver an order from booksamillion.com?

The delivery time from Booksamillion.com is calculated as the sum of the order processing time and the shipping time. If an item is labeled as "In Stock", it generally gets processed and is ready to ship within 24 hours after the order is placed. However, larger orders may require additional processing time. The number of days required for shipping depends on the shipping method you select. For instance, if you ordered an "In Stock" book and selected Express Shipping, your total delivery time would be 4-6 business days (1 to 2 business day(s) to process, plus 3 to 4 business days of shipping time). Titles selected from their New & Used Marketplace usually ship in 1 to 2 days. Delivery should be expected between 4 and 14 days. For Millionaire's Club Members, with Free Shipping, your order will arrive in 3-7 business days after processing. Please note that all orders placed during the holiday season may require additional delivery time.

FAQ

booksamillion.com Return Policy?

Here is the return and shipping policy for booksamillion.com:

Return Policy: - Booksamillion.com guarantees your satisfaction and offers you returns within 30 days of delivery on most items, and 60 days for Millionaire's Club Members. - Items purchased from the New & Used Marketplace are non-returnable. - eBooks or Audio Downloads, once purchased and/or downloaded, are non-returnable. - In-store purchases must be returned to a physical store with a receipt within 15 days (Within 30 days for Millionaire's Club Members). - Items returned will be refunded to the original payment method. If you used a gift card to make your purchase, a credit will be issued back to the gift card. - Please note that shipping and handling charges are non-refundable.

Shipping Policy: - All orders have a 24-48 business hour processing time, including Next Day Air shipments. This does not include weekend days or holidays. - If your order is split into multiple shipments, the first shipment will include the base shipping charge plus the per-item shipping fee. Any additional shipments will only include the per-item shipping fee. - Millionaire's Club Members are eligible for Free Shipping in the continental US. With Free Shipping, your order will arrive in 3-7 business days after processing. Business days are Monday through Friday, excluding federal holidays. Best of all, no minimum purchase is required! - Please note, delivery should be expected between 4 and 14 days for New & Used Marketplace items. - Specialty Shop items are shipped by our specialty partners and are not eligible for Millionaire's Club Free Shipping. These items can only be shipped in the Continental United States. These items are not available to ship to P.O. boxes, APO/FPO, or correctional facilities. Orders for specialty store items are usually shipped within 48 hours; receipt will depend on the method selected.

FAQ

Can I track my shipment on booksamillion.com?

Yes, you can track your shipment on booksamillion.com. If your order has shipped within the past 24-48 hours and no tracking information is showing, the package has not been scanned by the postal carriers. When your order has shipped from them, you'll receive an Order Shipment Notification email with your tracking number and link included. To view your tracking information, just click "Details" next to the specific order. To view your tracking information on booksamillion.com without an online account, just visit the order status page, and enter the email address used to place the order and Order ID number. Please note that the tracking link might not show you accurate info until the package is picked up by the postal carriers and scanned. This may take up to 72 hours from the time your order was shipped. Items from the New & Used Marketplace do not include tracking and may take up to 30 days to arrive. Physical gift cards with a value of less than $100 are shipped in a plain envelope via USPS and do not include tracking.

FAQ

What is Books A Million's in-store return policy?

In-store purchases must be returned to a physical store with a receipt within 15 days (or 30 days for Millionaire's Club Members). Refunds will be issued to the original payment method, and for gift card purchases, a credit will be issued back to the gift card. However, this policy does not apply to items purchased from the New & Used Marketplace, as those items are non-returnable.
FAQ

What is Books A Million's time frame for refunds or replacements?

Books A Million will process refunds or replacements are available only within 4 months from the order shipment. Both USPS and UPS hold tracking information for 120 days, and after that, a proper investigation cannot be conducted.
FAQ

How long does it take Books A Million for an order to be processed?

All Books A Million's orders, including Next Day Air shipments, have a 24-48 business hour processing time. This processing time does not include weekends or holidays.

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